All online orders are dispatched Monday to Friday and if received before 2pm, will be sent that day.
Orders will not be dispatched on Public Holidays, orders placed on these days will be send out within the next two business days.
The festive season may also cause a little delay so please be aware that between the 20th of December and around the 6th of January is a very busy period for both us and the couriers we use so to ensure delivery before Christmas, please order with a few days to spare.
We use New Zealand Couriers to send out all of our goods. Our products are sent directly to you from our store. We use a signature required courier service for all orders throughout New Zealand.
All parcels will require a signature on delivery for security and peace of mind of both ourselves and the customer. Should no one be present at the premises to sign for the parcel, a card will be left and your parcel will be available for collection from the couriers office or depot.Grant Bros NZ LTD takes NO responsibility for attempted deliveries and if your parcel is returned to us after the collection period lapses, a redelivery fee will be charged.
We do not deliver to P.O.Box addresses, a physical address must be provided for delivery, such as a home or workplace.
All orders made to the value of $150.00 or over will be delivered free of charge.
If you are in Australia we can ship to you. However please contact us prior to purchase to get a quote for shipping, failure to do so will delay us from sending your purchase until we have spoken to you and sorted out shipping cost. For our Australian customers however any purchases made to the value of $200.00NZD will be sent freight free.